A bank is a financial institution helping people who need to borrow money and also the ones who need to keep their savings. These banks take the customer’s deposit in return for paying an annual interest payment. Majority of banks nowadays are also entertaining various types of loans.
But what if the bank that you trusted take away all your savings instead of making them grow as promised? Well, one netizen took to social media to express her disappointment against one of the country’s leading bank, Banco De Oro (BDO).
Facebook user Annabelle Akaogi shared her experience of losing an amount of P5,603 which she deposited in her BDO account back in 2014. 3 years after, she decided to update her account only to find out that all her money was gone and she had a zero balance on her account since February 2015.
She said that she lost all her savings due to bank fees. Out of anger, Annabelle shared a photo of her passbook on Facebook and discouraged netizens to trust the said bank.
The photo caption wrote:
“Heto na ‘yung bank book ko sa BDO may laman sya dating 5,603, di ko sya nagalaw ng 3 years kaya pina-update ko. Ang sabi sa akn wala nang laman ‘close account’ na daw. ‘Yun pala sila pala ang nagbabawas ng 300 per month service charge daw?
Anong klaseng banko ito, imbes na makapag-pon ka ng pakonte-konte binabawasan pa nila, kaya uti na lang yan lang ang laman ng account ko tama nga ang balibalita tungkol sa BDO bank.
Kaya kung ako sa inyo, lahat ng may balak mag savings account sa BDO, uwag nyo nang ituloy imbes na magkaroon ka ng savings, ang manyayari sa inyo unsavings.”
While a lot of people sympathized with Anna, some of them suggest that Anna’s account might be a case of dormant account. But upon close inspection to her passbook’s photo, some netizens noticed that her remaining balance is below what the bank requires.
On the official website of BDO, they made it clear that the minimum Monthly Average Daily Balance requirement of a savings account should be P10,000 and account that fall under this required amount will be charged of a P300 fee per month.
Meanwhile, dormant account will only be charged P30 per month only after 5 years from the client’s last initiated activity date.
Some netizens are blaming the bank for not fully explaining the terms and condition to Annabelle while others blame her for not knowing the basic stuff she needs to be aware of when opening a bank account.
Do you have the same experience as Annabelle’s? Share us your thoughts on the comments section.
Source: Definitely Filipino